Wirtz, Jochen
Services marketing : people technology strategy - 8th ed. - Noida Pearson India Education Services 2018 - xxii, 817p. : charts, ill., photos., tables, Glossary and index included
9789332587687
MARKETING-Management
PROFESSIONS-Marketing
SERVICE INDUSTRIES-Marketing
CUSTOMER SERVICES-Marketing
658.8 / W5
Services marketing : people technology strategy - 8th ed. - Noida Pearson India Education Services 2018 - xxii, 817p. : charts, ill., photos., tables, Glossary and index included
9789332587687
MARKETING-Management
PROFESSIONS-Marketing
SERVICE INDUSTRIES-Marketing
CUSTOMER SERVICES-Marketing
658.8 / W5