Library, University of Moratuwa, Sri Lanka catalog

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Chapman, Jacqueline

Help desk management in a week - London Hodder & Stoughton 2000 - 96p. : charts, ill.,

ISBN: 0340849746 9780340849743

Subjects--Topical Terms:
CUSTOMER SERVICES - Management.

Universal Decimal Class. No.: 658.8 / C5

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