Library, University of Moratuwa, Sri Lanka catalog › Results of search for 'ccl=su:{CUSTOMER SERVICES}'

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		Service design : from insight to implementation by Polaine, Andrew \| Lovlie, Lavrans \| Reason, Ben. Language: English Publisher: Brooklyn Rosenfeld Media 2013Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658,64 P6. Place hold Add to cart (remove)
		Service management and marketing : customer management in service competition by Gronroos, Christian . Edition: 3rd ed.Language: English Publisher: New Delhi John Wiley 2007Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 G7. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 4th ed.Language: English Publisher: New Delhi Tata McGraw-Hill 2008Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 S4. Place hold Add to cart (remove)
		Services marketing : people technology strategy by Wirtz, Jochen \| Lovelock, Christopher \| Chatterjee, Jayanta. Edition: 8th ed.Language: English Publisher: Noida Pearson India Education Services 2018Availability: Items available for loan: Library, University of Moratuwa (4). Location(s): Lending Collection Call number: 658.8 W5. Place hold Add to cart (remove)

		Service design : from insight to implementation by Polaine, Andrew \| Lovlie, Lavrans \| Reason, Ben. Language: English Publisher: Brooklyn Rosenfeld Media 2013Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658,64 P6. Place hold Add to cart (remove)
		Service management and marketing : customer management in service competition by Gronroos, Christian . Edition: 3rd ed.Language: English Publisher: New Delhi John Wiley 2007Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 G7. Place hold Add to cart (remove)
		Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 4th ed.Language: English Publisher: New Delhi Tata McGraw-Hill 2008Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 S4. Place hold Add to cart (remove)
		Services marketing : people technology strategy by Wirtz, Jochen \| Lovelock, Christopher \| Chatterjee, Jayanta. Edition: 8th ed.Language: English Publisher: Noida Pearson India Education Services 2018Availability: Items available for loan: Library, University of Moratuwa (4). Location(s): Lending Collection Call number: 658.8 W5. Place hold Add to cart (remove)