Library, University of Moratuwa, Sri Lanka catalog › Details for: Services marketing :

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Services marketing : integrating customer focus across the firm

Contributor(s): Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, AjayLanguage: English Publisher: New Delhi Tata McGraw-Hill 2008Edition: 4th edDescription: xxix, 743p. : ill., photos., tables, Index includedISBN: 9780070660076Subject(s): MARKETING | CUSTOMER SERVICES | Service Industries

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Item type	Current location	Call number	Shelving info	Copy number	Status	Date due	Barcode	Item holds
Book	Library, University of Moratuwa The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well. Lending Collection	658.8 S4 (Browse shelf)	03-40-02	LB/DON/127/2018	Available		D420

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