Service operations management : (Record no. 180533)
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000 -LEADER | |
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fixed length control field | 00596aam a2200193 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 220520t2018 ||||| |||| 00| 0 eng d |
020 ## - ISBN | |
ISBN | 9789386873309 |
041 ## - LANGUAGE | |
Language | English |
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
Classification Number | 658.8 |
Call Number | J6 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Item Type | Book |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal Author | Johnston , Robert |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Supervisor | Clark, Graham |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Supervisor | Shulver, Michael |
245 ## - TITLE STATEMENT | |
Title | Service operations management : |
Remainder of title | improving service delivery |
250 ## - EDITION STATEMENT | |
Edition | 4th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of Publication | Noida |
Name of Publisher | Pearson India Education |
Date of Copyright | 2018 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxii, 462p. : graphs, ill., photos., tables, |
Physical Details | Index included |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | SERVICE INDUSTRIES-Management. |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Cost, normal purchase price | Shelving Number | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Cost, replacement price | Price effective from | Koha item type |
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Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 25/02/2022 | 1725.12 | 03-40-02-03 | 1 | 658.8 J6 | 114654 | 03/06/2022 | 27/05/2022 | 1916.80 | 25/02/2022 | Book |