Library, University of Moratuwa, Sri Lanka catalog

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Johnston , Robert

Service operations management : improving service delivery - 4th ed. - Noida Pearson India Education 2018 - xxii, 462p. : graphs, ill., photos., tables, Index included

ISBN: 9789386873309

Subjects--Topical Terms:
SERVICE INDUSTRIES-Management.

Universal Decimal Class. No.: 658.8 / J6

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