Assessment of service quality perceived by passengers at Bandaranayake International Airport, Katunayake (Record no. 175297)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00973nam a2200265 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180723t2017 xxu||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE | |
| Language | English |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Classification Number | 656(043) |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item Type | Thesis |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal Author | Wendakoon, Isuru S. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Supervisor | Dr. H.R. Pasindu |
| Relator Term | supervisor |
| 245 ## - TITLE STATEMENT | |
| Title | Assessment of service quality perceived by passengers at Bandaranayake International Airport, Katunayake |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of Publication | Moratuwa |
| Name of Publisher | Department of Civil Engineering, University of Moratuwa |
| Date of Copyright | 2017 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Accompanying Material | CD ROM |
| Extent | xi, 59p. : col. graphs, ill., tables, |
| Physical Details | References included |
| 502 ## - DISSERTATION NOTE | |
| Name of granting institution | University of Moratuwa |
| Year of Granted | 2017 |
| Department | Department of Civil Engineering |
| Faculty | Faculty of Engineering |
| 658 ## - INDEX TERM--CURRICULUM OBJECTIVE | |
| Degree Type | MSc in Transportation |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| URL | <a href="http://dl.lib.mrt.ac.lk/handle/123/14162">http://dl.lib.mrt.ac.lk/handle/123/14162</a> |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CIVIL ENGINEERING-Thesis |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | TRANSPORTATION-Thesis |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | AIRPORTS-Sri Lanka |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | SERVICE QUALITY-AIRPORTS-Colombo-Sri Lanka |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | SERVICE DELIVERY |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CUSTOMER EXPECTATIONS |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CUSTOMER SATISFACTION |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Use restrictions | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Source of acquisition | Shelving Number | Total Checkouts | Full call number | Barcode | Date last seen | Donation number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Restricted Access | Not For Loan | Library, University of Moratuwa | Library, University of Moratuwa | Thesis Collection | 03/07/2018 | Donations | DCE 19/19 | 656(043) | TH3590 | 03/07/2018 | LB/DON/91/2018 | 03/07/2018 | Thesis |