Customer relationship management : concepts and technologies (Record no. 162479)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 005550000a22002050004500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150812t2011 xxu||||| |||| 00| 0 eng d |
| 020 ## - ISBN | |
| ISBN | 9781856175227 |
| 041 ## - LANGUAGE | |
| Language | English |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Classification Number | 658.89:005.344 |
| Call Number | B8 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Item Type | Book |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal Author | Buttle, Francis |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : concepts and technologies |
| 250 ## - EDITION STATEMENT | |
| Edition | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of Publication | London |
| Name of Publisher | Routledge |
| Date of Copyright | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 500p. |
| 500 ## - GENERAL NOTE | |
| General Note | Index included |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CUSTOMER RELATIONS -Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Consumer Behavior |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Marketing |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent location | Current location | Shelving location | Date acquired | Cost, normal purchase price | Shelving Number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Date last borrowed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 11/12/2014 | 2400.00 | 03-40-02 | 658.89:005.344 B8 | 107506 | 21/05/2015 | 2400.00 | 21/05/2015 | Book | |||||||
| Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 11/12/2014 | 2400.00 | 03-40-02 | 658.89:005.344 B8 | 107507 | 21/05/2015 | 2400.00 | 21/05/2015 | Book | |||||||
| Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 11/12/2014 | 2400.00 | 03-40-02 | 1 | 658.89:005.344 B8 | 107508 | 04/12/2017 | 2400.00 | 21/05/2015 | Book | 27/11/2017 | |||||
| Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 11/12/2014 | 2400.00 | 03-40-02 | 658.89:005.344 B8 | 107509 | 21/05/2015 | 2400.00 | 21/05/2015 | Book | |||||||
| Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 11/12/2014 | 2400.00 | 03-40-02 | 1 | 658.89:005.344 B8 | 107510 | 08/12/2017 | 2400.00 | 21/05/2015 | Book | 27/11/2017 |