Library, University of Moratuwa, Sri Lanka catalog

Normal view MARC view ISBD view

Buttle, Francis

Customer relationship management : concepts and technologies - 2nd ed. - London Routledge 2011 - xix, 500p.

Index included

ISBN: 9781856175227

Subjects--Topical Terms:
CUSTOMER RELATIONS -Management
Consumer Behavior
Marketing

Universal Decimal Class. No.: 658.89:005.344 / B8

Print
Add to your cart (remove)
Suggest for purchase
Save record
More searches