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Sri-Nammuni, Nadeera

Adaptation of CRM software in the systematically important commercial banks in Sri Lanka and its relationship with customer satisfaction - [2007] - x, 100p. : tables

TH1542





INFORMATION TECHNOLOGY - Dissertation
COMPUTER SCIENCE AND ENGINEERING - Dissertation
BANKS AND BANKING - Sri Lanka
BANKS AND BANKING - Information Systems
CUSTOMER RELATIONS - Management


MBA in Information Technology

004:65(043) /

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