000			004070000a22001690004500
245			_aSimple ways to make your customers happy
100			_aBatra, Promod
100			_aPatel, Mickey ill.
260			_aNew Delhi _bThink Inc. _c1994
300			_a101p. : ill.
020			_a8190001981
080			_a658.8 _bB3
650			_aMarketing
650			_aSales Management
041			_aEN
942			_cBK
999			_c72668 _d72668