| 000 | 003890000a22001690004500 | ||
|---|---|---|---|
| 245 | _aSuccessful customer care in a week | ||
| 100 | _aWellemin, John | ||
| 250 | _a2nd ed. | ||
| 260 |
_aLondon _bHodder & Stoughton _c1998 |
||
| 300 | _a95p. : ill. | ||
| 020 | _a0340711965 | ||
| 080 |
_a005 _bW4 |
||
| 650 | _aMANAGEMENT | ||
| 650 | _aMARKETING | ||
| 041 | _aEN | ||
| 942 |
_cBK _01 |
||
| 999 |
_c71175 _d71175 |
||