000			006470000a22001930004500
245			_aValue stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas
100			_aTapping, Don _923662
100			_aShuker, Tom _923663
260			_aNew York _bProductivity Press _c2003
300			_aiii, 171p. : ill. (some col.)
500			_aCD ROM included ; References and index included
020			_a1563272466
080			_a658.5 _bT3
650			_aPRODUCTION MANAGEMENT
650			_aPRODUCTION CONTROL
650			_aOFFICE MANAGEMENT
041			_aEN
942			_cBK _06
999			_c37155 _d37155