000			005590000a22001930004500
245			_aDetail process charting : speaking the language of process
100			_aGraham, Ben B.
260			_aHoboken _bJohn Wiley _c2004
300			_axix, 187p. : ill.
020			_a0471653942
080			_a65.01(084.3) _bG7
650			_aIndustrial Organization-Charts,Diagrams
650			_aOrganization Charts
650			_aReengineering-Management
650			_aBenchmarking-Management
650			_aOrganizational effectiveness
041			_aEN
942			_cBK
999			_c35386 _d35386