000			005610000a22001810004500
245			_aSix sigma : SPC and TQM in manufacturing and services
100			_aTennant, Geoff
260			_aHampshire _bGower _c2001
300			_axiii, 140p. : ill.
020			_a0566083744
080			_a658.56 _bT4
650			_aQUALITY CONTROL - Statistical methods
650			_aPRODUCTION MANAGEMENT - Statistical methods.
650			_aTOTAL QUALITY MANAGEMENT
650			_aCUSTOMER SERVICES - Quality control - Statistical methods
041			_aEN
942			_cBK _01
999			_c35178 _d35178