000			006910000a22002170004500
008			150810t2012 xxu||||| |||| 00| 0 eng d
020			_a9780071825924
041			_aeng
080			_a658.5 _bF7
942			_cBK _08
100			_aFranz, Peter
700			_aKirchmer, Mathias _921784
245			_aValue-Driven business process management : the value-switch for lasting competitive advantage
260			_aNew York _bMcGraw-Hill _c2012
300			_axii, 223p.: ill.
500			_aIndex included
650			_aBUSINESS-Data processing-Management
650			_aMANAGEMENT-INFORMATION SYSTEMS
650			_aVALUE ANALYSIS-COST CONTROL
650			_aOrganizational Effectiveness
999			_c162547 _d162547