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Annual survey of industries 2018 by Sri Lanka. Department of Census & Statistics. Language: English Publisher: Baththaramulla Department of Census & Statistics 2019Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 311.312:67(548.7) S7 (1). : Location(s): Sri Lanka Collection Call number: 311.312:67(548.7) S7.
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Annual survey of trade and services 2016 : final report by Sri Lanka. Department of Census and Statistics. Language: English Publisher: Battaramulla Department of Census and Statistics 2019Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 311.312:67(548.7) S7 (1). : Location(s): Sri Lanka Collection Call number: 311.312:67(548.7) S7.
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Annual survey of trade and services 2017 by Sri Lanka. Department of Census & Statistics. Language: English Publisher: Baththaramulla Department of Census & Statistics 2019Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 311.312:67(548.7) S7 (1). : Location(s): Sri Lanka Collection Call number: 311.312:67(548.7) S7.
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Annual survey of trade and services 2018 by Sri Lanka. Department of Census & Statistics. Language: English Publisher: Baththaramulla Department of Census & Statistics 2020Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 311.312:67(548.7) S7 (1). : Location(s): Sri Lanka Collection Call number: 311.312:67(548.7) S7.
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Service design : from insight to implementation by Polaine, Andrew | Lovlie, Lavrans | Reason, Ben. Language: English Publisher: Brooklyn Rosenfeld Media 2013Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658,64 P6.
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Service operations management : improving service delivery by Johnston , Robert | Clark, Graham | Shulver, Michael. Edition: 4th ed.Language: English Publisher: Noida Pearson India Education 2018Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 J6.
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Services marketing : integrating customer focus across the firm by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay. Edition: 4th ed.Language: English Publisher: New Delhi Tata McGraw-Hill 2008Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 S4.
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Services marketing : people technology strategy by Wirtz, Jochen | Lovelock, Christopher | Chatterjee, Jayanta. Edition: 8th ed.Language: English Publisher: Noida Pearson India Education Services 2018Availability: Items available for loan: Library, University of Moratuwa (4). Location(s): Lending Collection Call number: 658.8 W5.
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This is service design thinking : basics-tools-cases by Stickdorn, Marc | Schneider, Jakob. Language: English Publisher: Hoboken John Wiley 2011Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.64 S8.
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