TY - BOOK AU - Sharic, Abdul Hameed Sabeen AU - Prof. J. M. S. J. Bandara TI - Performance evaluation frame work for service quality improvements in public bus transport PY - 2021///] KW - PUBLIC BUS TRANSPORT - Service Quality KW - BUS TRANSPORT- Service Quality KW - PASSENGER EXPECTATION KW - SERVICE PERFORMANCE KW - CIVIL ENGINEERING - Dissertation KW - Doctor of Philosophy UR - http://dl.lib.uom.lk/handle/123/18687 ER -