TY - BOOK AU - Musaffer, F.S.I. AU - Dr. Nalaka Wickramasinghe AU - Prof. Sarath Dasanayaka TI - Factors affecting the response rate of online guest satisfaction surveys in Sri Lankan hospitality industry PY - 2021///] KW - ONLINE SURVEYS- Response Rate KW - SATISFACTION SURVEYS KW - ONLINE FEEDBACK KW - QUESTIONNAIRES KW - HOSPITALITY INDUSTRY- Sri Lanka KW - HOTELS INDUSTRY- Sri Lanka KW - MANAGEMENT OF TECHNOLOGY - Dissertation KW - MBA in Management of Technology UR - http://dl.lib.uom.lk/handle/123/18554 ER -