TY - GEN AU - Turner, G.R. ed. AU - Hadfield, R.P. ed. TI - Total quality management in the chemical industry strategies for success SN - 0-85186-624-7 PY - 1994/// CY - Cambridge PB - The Royal Society of Chemistry KW - TOTAL QUALITY MANAGEMENT KW - CHEMICAL INDUSTRY N1 - Proceedings of a symposium organised by Royal Society of Chemistry ER -