TY - GEN AU - Chinniah, Cyril .S. TI - Office management in government department PY - 1990/// CY - Colombo PB - SLIDA KW - OFFICE AUTOMATION KW - GOVERNMENT OWNERSHIP KW - MANAGEMENT KW - OFFICE MANAGEMENT N1 - Record management : files - filing systems; Receipt and opening of inward mail and handling of correspondence; System of registration identification and location of papers; Disposal of records; Duties of heads of branches, subject clerks and record keepers; Supervision and control; Training of staff; Measurement of work performance in offices; Standardisation of procedures and correspondence ER -