TY - BOOK AU - Karasinghe Arachchi, K. A. N. L. AU - Dr. A. L. A. R. R. Thanuja TI - An Empirical analysis of queuing practices in relation to patient satisfaction at the Outpatient Department of Teaching Hospital Kalutara PY - 2023///] KW - QUEUING THEORY KW - OUTPATIENT DEPARTMENT MANAGEMENT KW - HEALTHCARE SYSTEM-Sri Lanka KW - HEALTHCARE SYSTEM-Service Quality KW - PATIENT SATISFACTION KW - PATIENT WAITING TIMES KW - MATHEMATICS-Dissertation KW - MSc in Business Statistics UR - https://dl.lib.uom.lk/handle/123/23797 ER -