TY - BOOK AU - Jeyaratnam, Abilashini AU - Dr. Tiloka de Silva AU - Dr. Indra Mahakalanda TI - Developing a smart customer service model for tourism operator PY - 2020///] KW - TOURISM INDUSTRY - Data analytics KW - K-MEANS CLUSTERING KW - LOGISTIC REGRESSION KW - PREDICTION MODEL KW - TOURISM INDUSTRY - Sri Lanka KW - MANAGEMENT OF TECHNOLOGY - Dissertation KW - MBA in Management of Technology UR - http://dl.lib.uom.lk/handle/123/18353 ER -