TY - BOOK AU - Senevirathna, A.Y AU - Dr. Malaka Walpola TI - Information systems success factors for internal service management in hotel industry : : a case study of Chinese Intercontinental Hotel PY - 2016///] KW - COMPUTER SCIENCE AND ENGINEERING – Dissertation KW - INFORMATION TECHNOLOGY – Dissertation KW - COMPUTER SCIENCE – Dissertation KW - INFORMATION SYSTEMS – Hotel Services KW - HOTEL INDUSTRY – Service Management KW - INTERNAL SERVICE MANAGEMENT KW - MBA in Information Technology UR - http://dl.lib.mrt.ac.lk/handle/123/16351 ER -