TY  - GEN
AU  - Sharp,  Alec 
AU  - McDermott, Patrick
TI  - Workflow modeling:  tools for process improvement and application development 
SN  - 9781596931923 
PY  - 2009///
CY  - Boston
PB  - Artech House
KW  - REENGINEERING(Management)
KW  - ORGANIZATIONAL CHANGE
KW  - INDUSTRIAL MANAGEMENT
KW  - WRKFLOW
KW  - Proect management
ER  -