TY  - BOOK
AU  - Evans,James R.
AU  - Lindsay,William M.
TI  - The Management and control of quality 
SN  - 0324066805
PY  - 2002///
CY  - Cincinnati
PB  - South-Western
KW  - QUALITY CONTROL
KW  - TOTAL QUALITY MANAGEMENT
KW  - QUALITY ASSURANCE
N1  - Index included
ER  -