TY  - GEN
AU  - Black, Matthew L.
AU  - Bosco, Anthony
AU  - Leitner, Kurt J.
AU  - Geisler, Jon
TI  - Conflict resolution in the office [electronic resource]
KW  - CONFLICT RESOLUTION
KW  - MANAGEMENT
KW  - COMMUNICATION
N1  - 01 Presenter's Guide + 01 Booklet (Conflict Resolution)
ER  -