TY - GEN AU - Cotts, David G. AU - Roper, Kathy O. AU - Payant, Richard P. TI - The Facility management handbook SN - 9780814413807 PY - 2001/// CY - New York PB - American Management Association KW - FACILITY MANAGEMENT KW - REAL ESTATE MANAGEMENT KW - BUILDING MANAGEMENT N1 - Index included ER -