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Web based customer complain management system for Sri Lanka Telecom PLC

By: de Silva, S.H. Sanjeevani DineshContributor(s): Dr. Gamini Wijayarathna [supervisor]Language: English Publisher: [2008]Description: viii,87p. : illSubject(s): MSc in Information Technology | INFORMATION TECHNOLOGY - Dissertations | TELECOMMUNICATION - Customer Relations | CUSTOMER SATISFACTION | INFORMATION SYSTEMSOnline resources: Click here to access online Dissertation note: University of Moratuwa Department of Information Technology Faculty of Information Technology 2008
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Thesis Thesis Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Thesis Collection
004(043) (Browse shelf) DIT 04/52 Not For Loan 102487

M.Sc. in Information Technology

Total holds: 0

TH2253

University of Moratuwa Department of Information Technology Faculty of Information Technology 2008

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