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Nine keys to world-class business process outsourcing (Record no. 174280)

000 -LEADER
fixed length control field 00541 a2200181 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171204t2015 xxu||||| |||| 00| 0 eng d
020 ## - ISBN
ISBN 9781472918482
041 ## - LANGUAGE
Language English
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Classification Number 005.591.43:658
Call Number L3
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item Type Book
100 ## - MAIN ENTRY--PERSONAL NAME
Personal Author Lacity , Mary
700 ## - ADDED ENTRY--PERSONAL NAME
Supervisor Willcocks, Leslie
245 ## - TITLE STATEMENT
Title Nine keys to world-class business process outsourcing
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of Publication London
Name of Publisher Bloomsbury
Date of Copyright 2015
300 ## - PHYSICAL DESCRIPTION
Extent xxiv, 239p. : ill.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term CONTRACTING OUT
9 (RLIN) 11814
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term BUSINESS PROCESS OUTSOURCING(BPO)
9 (RLIN) 16975
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent location Current location Shelving location Date acquired Source of acquisition Cost, normal purchase price Shelving Number Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Cost, replacement price Price effective from Koha item type
          Library, University of Moratuwa Library, University of Moratuwa Lending Collection 20/10/2017   4390.00 03-05-02-05 4 3 005.591.43:658 L3 112276 27/09/2022 05/05/2022 5487.50 27/09/2017 Book
          Library, University of Moratuwa Library, University of Moratuwa Lending Collection 20/10/2017   4390.00   6 2 005.591.43:658 L3 112277 26/04/2023 04/10/2021 5487.50 27/09/2017 Book

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