Tennant, Geoff
Six sigma : SPC and TQM in manufacturing and services - Hampshire Gower 2001 - xiii, 140p. : ill.
0566083744
QUALITY CONTROL - Statistical methods
PRODUCTION MANAGEMENT - Statistical methods.
TOTAL QUALITY MANAGEMENT
CUSTOMER SERVICES - Quality control - Statistical methods
658.56 / T4
Six sigma : SPC and TQM in manufacturing and services - Hampshire Gower 2001 - xiii, 140p. : ill.
0566083744
QUALITY CONTROL - Statistical methods
PRODUCTION MANAGEMENT - Statistical methods.
TOTAL QUALITY MANAGEMENT
CUSTOMER SERVICES - Quality control - Statistical methods
658.56 / T4