Kettinger, William J. Grover, Varun
Toward a theory of business process change management - 9-30pp.: ill.
Journal of management information systems, vol.12, 1995
Photocopy - BLLD
BUSINESS MANAGEMENT
658 / K4
Toward a theory of business process change management - 9-30pp.: ill.
Journal of management information systems, vol.12, 1995
Photocopy - BLLD
BUSINESS MANAGEMENT
658 / K4