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An Empirical analysis of queuing practices in relation to patient satisfaction at the Outpatient Department of Teaching Hospital Kalutara

Karasinghe Arachchi, K. A. N. L.

An Empirical analysis of queuing practices in relation to patient satisfaction at the Outpatient Department of Teaching Hospital Kalutara - [2023] - x, 70p. : col. charts, ill., tables. CD-ROM

Subjects--Topical Terms:
QUEUING THEORY
OUTPATIENT DEPARTMENT MANAGEMENT
HEALTHCARE SYSTEM-Sri Lanka
HEALTHCARE SYSTEM-Service Quality
PATIENT SATISFACTION
PATIENT WAITING TIMES
MATHEMATICS-Dissertation

Index Terms--Curriculum Objective:
MSc in Business Statistics

Universal Decimal Class. No.: 519.2(043)

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