Jayarathne, W.L.S.
Impact of perceived organizational determinants on adoption of an effective customer relationship management system - [2018] - xii, 131p. : graphs, tables, CD-ROM
ORGANIZATIONAL DETERMINANTS CUSTOMER RETENTION
CUSTOMER RELATIONSHIP MANAGEMENT, CRM
TECHNOLOGY ACCEPTANCE MODEL MANAGEMENT OF TECHNOLOGY - Dissertation
MBA in Management of Technology
62:65(043)
Impact of perceived organizational determinants on adoption of an effective customer relationship management system - [2018] - xii, 131p. : graphs, tables, CD-ROM
ORGANIZATIONAL DETERMINANTS CUSTOMER RETENTION
CUSTOMER RELATIONSHIP MANAGEMENT, CRM
TECHNOLOGY ACCEPTANCE MODEL MANAGEMENT OF TECHNOLOGY - Dissertation
MBA in Management of Technology
62:65(043)