Library, University of Moratuwa, Sri Lanka catalog

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Polaine, Andrew

Service design : from insight to implementation - Brooklyn Rosenfeld Media 2013 - xiv, 202p. : col. ill., col. photos

Index included

ISBN: 9781933820330

Subjects--Topical Terms:
SERVICE INDUSTRIES
CUSTOMER SERVICES
DESIGN

Universal Decimal Class. No.: 658.64 / P6

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