| 000 | 00834nam a2200217 4500 | ||
|---|---|---|---|
| 008 | 220128t2018 ||||| |||| 00| 0 eng d | ||
| 041 | _aeng | ||
| 080 | _a62:65(043) | ||
| 100 | _aJayarathne, W.L.S. | ||
| 245 | _aImpact of perceived organizational determinants on adoption of an effective customer relationship management system | ||
| 260 | _c[2018] | ||
| 300 |
_axii, 131p. : graphs, tables, _eCD-ROM |
||
| 502 |
_cTM _dFAC_M _gUniversity of Moratuwa _o18 |
||
| 650 | _aORGANIZATIONAL DETERMINANTS CUSTOMER RETENTION | ||
| 650 | _a CUSTOMER RELATIONSHIP MANAGEMENT, CRM | ||
| 650 | _aTECHNOLOGY ACCEPTANCE MODEL MANAGEMENT OF TECHNOLOGY - Dissertation | ||
| 658 | _aMBA in Management of Technology | ||
| 700 |
_aProf. G.D. Samarasinghe _esup |
||
| 856 | _uhttp://dl.lib.uom.lk/handle/123/18074 | ||
| 942 | _cTH | ||
| 999 |
_c180357 _d180357 |
||