| 000 | 00958nam a2200277 4500 | ||
|---|---|---|---|
| 008 | 220128t2018 ||||| |||| 00| 0 eng d | ||
| 041 | _aeng | ||
| 080 | _a62:65(043) | ||
| 100 | _aEdirisooriya, Maninda Wickrema | ||
| 245 | _aDeveloping a framework for automating technical support via conversational agents | ||
| 260 | _c[2018] | ||
| 300 |
_axi, 52p. : charts(some col.), ill.(some col.), tables, _eCD-ROM |
||
| 502 |
_cTM _dFAC_M _gUniversity of Moratuwa _o18 |
||
| 650 |
_aCHATBOT _919411 |
||
| 650 |
_aCONVERSATIONAL AGENT _919178 |
||
| 650 | _aANALYTICAL HIERARCHY PROCESS | ||
| 650 | _aQUALITY FUNCTION DEVELOPMENT | ||
| 650 |
_aAUTOMATION _919412 |
||
| 650 | _aTECHNICAL SUPPORT | ||
| 650 | _aMANAGEMENT OF TECHNOLOGY - Dissertation | ||
| 658 | _aMBA in Management of Technology | ||
| 700 |
_aDr. Indra Mahakalanda _esup |
||
| 700 |
_aMs. Tolusha Yapa _esup |
||
| 856 | _uhttp://dl.lib.uom.lk/handle/123/17800 | ||
| 942 | _cTH | ||
| 999 |
_c180356 _d180356 |
||