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Effect of customer perceived CRM on service quality : a case of a software development company in Sri Lanka

by Peiris, R.D.S | Prof. Nalin Abeysekera [supervisor] | Mrs. G.N. Kuruppu [supervisor].

Language: English Publisher: [2018]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Effects of antecedents on online brand communities on customer engagement with reference to Sri Lankan coconut kernel product brands

by Jayawardena, Sabaragamu Ralalage Manu Priyanga | Prof. Nalin Abeysekera [supervisor].

Language: English Publisher: [2020]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2020 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).


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