OPAC Home  

Your search returned 9 results.

An Assessment of service quality in private health care sector in Sri Lanka

by Tharanga, Hewa Thondilage Oshan | Prof. S.W.S.B. Dasanayaka [supervisor].

Language: English Publisher: [2015]Dissertation note: University of Moratuwa 2016 Department of Management of Technology Faculty of Engineering Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Customer perception towards CRM system and its effect on customer loyalty : a case of licensed financial companies in Sri Lanka

by Boralugoda, K.D | Prof. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2018]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Determinants of integrated citizen-centric e-services in the public sector of Sri Lanka

by Fernando, M.D.S | Prof. Chandana Perera [supervisor] | Mr. Methsiri Suwandaarachchi [supervisor].

Language: English Publisher: [2021]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2021 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Effect of customer perceived CRM on service quality : a case of a software development company in Sri Lanka

by Peiris, R.D.S | Prof. Nalin Abeysekera [supervisor] | Mrs. G.N. Kuruppu [supervisor].

Language: English Publisher: [2018]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Factors affecting on corporate customer loyalty in mobile communication industry in Sri Lanka

by Andradi, Thakshila Prasad | Dr. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2016]Dissertation note: University of Moratuwa 2016 Department of Management of Technology Faculty of Engineering Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Factors influencing service quality of "next generation network data service"

by Tennakoon, K | Dr. G.D. Samarasinghe [supervisor].

Language: English Publisher: [2015]Dissertation note: University of Moratuwa 2015 Department of Management of Technology Faculty of Engineering Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Impact of managed service contract on service quality of telecommunication industry in Sri Lanka

by Mihiranga, U.K.P | Prof. G.D. Samarasinghe [supervisor] | Ms. G.N. Kuruppu [supervisor].

Language: English Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Impact of technological change on service quality of traditional to e-business transformation of convenience goods business in Sri Lanka

by Harikalan, A | Prof. (Ms.) T.C. Sandanayake [supervisor].

Language: English Publisher: [2022]Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2022 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 62:65(043) (1). : Location(s): Thesis Collection Call number: 62:65(043).

Service quality measurement of a telecommunication service provider in Sri Lanka(MTT networks private limited)

by Kalum, H.V. Muditha | Mr. Shaminda De Silva [supervisor].

Language: English Dissertation note: University of Moratuwa Department of Management of Technology Faculty of Engineering 2003 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 621.391:658.56(548.7) (1). : Location(s): Thesis Collection Call number: 621.391:658.56(548.7) .


Copyright @ 2015-2021 Library, University of Moratuwa, Katubedda, Moratuwa (10400), Sri Lanka