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The CRM handbook : a business guide to customer relationship management

by Dyche, Jill.

Language: English Publisher: Boston Addison-Wesley 2002Availability: Items available for loan: Library, University of Moratuwa (2). Items available for reference: Library, University of Moratuwa Not For LoanCall number: 658.89:005.344 D8 (1). Location(s): Lending Collection Call number: 658.89:005.344 D8.

The Future of self-service in a cashless society

by Wickremasinghe, Don Noel Laksman | Prof. A.A.D.A.J. Perera [supervisor].

Language: English Publisher: [2012]Dissertation note: University of Moratuwa Department of Civil Engineering Faculty of Engineering 2012 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 005.8(043) (1). : Location(s): Thesis Collection Call number: 005.8(043) .


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