Library, University of Moratuwa, Sri Lanka catalog › Results of search for 'ccl=su:"CUSTOMER RELATIONS"'

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		No cover image available Adaptation of CRM software in the systematically important commercial banks in Sri Lanka and its relationship with customer satisfaction by Sri-Nammuni, Nadeera \| Dr. Kennedy Gunawardane [supervisor]. Language: English Publisher: [2007]Dissertation note: University of MoratuwaUniversity of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) . Add to cart (remove)
		Customer relationship management : concepts and technologies by Buttle, Francis \| Maklan, Stan. Edition: 3rd ed. Language: English Publisher: London Routledge 2015Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.89:005.344 B8. Place hold Add to cart (remove)
		Customer relationship management : concepts and technologies by Buttle, Francis. Edition: 2nd ed.Language: English Publisher: London Routledge 2011Availability: Items available for loan: Library, University of Moratuwa (5). Location(s): Lending Collection Call number: 658.89:005.344 B8. Place hold Add to cart (remove)
		No cover image available Customer relationship management systems in the Sri Lankan hospitality industry for sustained growth and development by Wijewansa, S.M \| Mr. Pradeep Randiwela [supervisor] \| Dr. Chathura de Silva [supervisor]. Language: English Publisher: [2007]Dissertation note: University of MoratuwaUniversity of Moratuwa Department of Computer Science & Engineering Faculty of Engineering 2007 Online access: Click here to access online Availability: Items available for reference: Library, University of Moratuwa Not For LoanCall number: 004:65(043) (1). : Location(s): Thesis Collection Call number: 004:65(043) . Add to cart (remove)
		Harvard business review on customer relationship management Language: EN Publisher: Boston Harvard Business School 1998Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.89:005.344 H3. Place hold Add to cart (remove)
		Managing customer relationships : a strategic framework by Peppers, Don \| Rogers, Martha. Edition: 2nd ed.Language: English Publisher: Hoboken John Wiley & Sons 2011Availability: Items available for loan: Library, University of Moratuwa (4). Items available for reference: Library, University of Moratuwa Not For LoanCall number: 658.89:005.344 P4 (1). Location(s): Lending Collection Call number: 658.89:005.344 P4. Place hold Add to cart (remove)
		Predicting market success : new ways to measure customer loyalty and engage consumers with your brand by Passikoff, Robert. Language: EN Publisher: Hoboken John Wiley 2006Availability: Items available for loan: Library, University of Moratuwa (2). Location(s): Lending Collection Call number: 658.818 P3. Place hold Add to cart (remove)

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