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The impact of trust and perceived risk on customer intention to use digitaized services : a case in the Sri Lankan telecommunication industry

By: Arachchige, Sahani MataraContributor(s): Prof. G.D. Samarasinghe [supervisor]Language: English Publisher: [2018]Description: x, 112p. : ill., graphs, tables, CD-ROMSubject(s): TELECOMMUNICATION INDUSTRY - Sri Lanka | CUSTOMER TRUST | PERCEIVED RISK | DIGITAL CUSTOMER SERVICES | INTENTION TO USE | TELECOMMUNICATION - Digitaized Services | MANAGEMENT OF TECHNOLOGY - Dissertation | MBA in Management of TechnologyOnline resources: Click here to access online Dissertation note: Department of Management of Technology Faculty of Business University of Moratuwa 2018
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Item type Current location Call number Shelving info Copy number Status Date due Barcode Item holds Course reserves
Thesis Thesis Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Thesis Collection
62:65(043) (Browse shelf) MOT 04/385 LB/TH/02/2022 Not For Loan (Restricted Access) TH4619

MBA in Management of Technology

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Department of Management of Technology Faculty of Business University of Moratuwa 2018

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