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Customer service : how to achieve total customer satisfaction

by Peel, Malcolm.

Language: EN Publisher: London Kogan Page 1987Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 658.8 P4.

Introducing management in a week

by Peel, Malcolm.

Language: EN Publisher: London Hodder & Stoughton 1995Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 005 P4.

Successful decision making in a week

by Peel, Malcolm.

Language: EN Publisher: London Hodder & Stoughton 1995Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 005 P4.

Successful presentation in a week

by Peel, Malcolm.

Edition: 2nd ed.Language: EN Publisher: London Hodder & Stoughton 1998Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 005 P4.

Successful training in a week

by Peel, Malcolm.

Edition: 2nd ed.Language: EN Publisher: London Hodder & Stoughton 1998Availability: Items available for loan: Library, University of Moratuwa (1). Location(s): Lending Collection Call number: 005 P4.


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