TY  - GEN
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo
TI  - Business communication : building critical skills
SN  - 0072305983
PY  - 2001///
CY  - New York
PB  - McGraw-Hill
KW  - MANAGEMENT
KW  - COMMERCIAL CORRESPONDENCE
KW  - BUSINESS COMMUNICATION
N1  - Glossary and index included
ER  -