TY - GEN AU - Gamage, S.C. AU - Dr. Udaya Kahangamage TI - Proactive churn management in Sri Lankan mobile telecommunication industry PY - 2009///] KW - THESIS-Mechanical Engineering KW - MECHANICAL ENGINEERING-Thesis KW - MANUFACTURING SYSTEMS ENGINEERING KW - MOBILE COMMUNICATION SYSTEMS KW - TELECOMMUNICATION INDUSTRY KW - MEng in Manufacturing Systems Engineering N1 - TH2068 UR - http://dl.lib.mrt.ac.lk/handle/123/10261 ER -