TY  - GEN
AU  - Womack, James P.
AU  - Jones, Daniel T.
TI  - Lean solutions : : how companies and customers can create value and wealth together
SN  - 9780743277792
PY  - 2015///
CY  - New York
PB  - Simon & Schuster
KW  - CUSTOMER RELATIONS
KW  - Value added
KW  - Industrial efficiency
KW  - Organizational effectiveness
ER  -