TY  - BOOK
AU  - Michelli, Joseph A.
TI  - Leading the starbucks way: 5 principles for connecting with your customers, your products and your people
SN  - 9780071801256
PY  - 2014///
CY  - New York
PB  - McGraw-Hill
KW  - BUSINESS ENTERPRISES-Management
KW  - CUSTOMER RELATIONS
KW  - PRODUCT MANAGEMENT
KW  - CORPORATE CULTURE
N1  - Bibliography and index included
ER  -