TY  - GEN
AU  - Ellis, Debbie
AU  - Norton, Bob
TI  - Implementing BS5750 / ISO 9000 in libraries
SN  - 0851423159
PY  - 1993///
CY  - London
PB  - Aslib
KW  - LIBRARIES-Quality control
KW  - LIBRARIES-Quality standards
KW  - LIBRARY STANDARDS
N1  - A photocopy
ER  -