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Information systems success factors for internal service management in hotel industry : a case study of Chinese Intercontinental Hotel

By: Senevirathna, A.YContributor(s): Dr. Malaka Walpola [supervisor]Language: English Publisher: [2016]Description: x, 139p. : col. charts, tables CD-ROMSubject(s): MBA in Information Technology | COMPUTER SCIENCE AND ENGINEERING – Dissertation | INFORMATION TECHNOLOGY – Dissertation | COMPUTER SCIENCE – Dissertation | INFORMATION SYSTEMS – Hotel Services | HOTEL INDUSTRY – Service Management | INTERNAL SERVICE MANAGEMENTOnline resources: Click here to access online Dissertation note: Department of Computer Science & Engineering Faculty of Engineering University of Moratuwa 2016
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Thesis Thesis Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Thesis Collection
004:65(043) (Browse shelf) DCS 06/249 LB/DON/75/2020 Not For Loan TH4386

MBA in Information Technology

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Department of Computer Science & Engineering Faculty of Engineering University of Moratuwa 2016

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