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The CRM handbook : a business guide to customer relationship management

By: Dyche, JillLanguage: English Series: Addison-Wesley Information Technology SeriesPublisher: Boston Addison-Wesley 2002Description: xxiv, 307p. : illISBN: 0201730626Subject(s): CUSTOMER RELATIONS-Management | Electronic commerce
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Item type Current location Call number Shelving info Status Date due Barcode Item holds
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Permanent Reference Collection
658.89:005.344 D8 (Browse shelf) Not For Loan 110857
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 D8 (Browse shelf) 03-39-01 Available 110859
 Book Book Library, University of Moratuwa
The University of Moratuwa Library (UML) is one of the most prominent technology libraries in the country. Its main subject specializations are Engineering, Architecture and Information Technology. However, the library caters to the requirements of the membership by housing books and other materials of general interest as well.
Lending Collection
658.89:005.344 D8 (Browse shelf) 03-40-02 Available 110858
Total holds: 0

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